MOST COMMONLY ASKED QUESTIONs
CAN I GET A PRODUCT SAMPLE?
Absolutely! Our goal is for you to have a complete understanding of your purchase. Please note that in some cases there may be a fee for samples, or we may require that you return them.
CAN YOU PRODUCE COMPLETELY CUSTOM ITEMS?
Certainly! We have the capability to bring your vision to life. Whether you require a fully customized product, we have both domestic and overseas options available. Please get in touch with us to explore the possibilities of turning your idea into a reality.
DOES EVERY ITEM NEED A LOGO?
No, we are able to offer any of our items without customization if that is your preference.
DO YOU OFFER DISCOUNTS FOR NON-PROFITS?
Yes! We offer 25% off for non-profits.
WHAT IS THE STANDARD TURNAROUND TIME?
Custom Apparel: 5-7 business days.
Promotional Products: 7-10 business days.
Custom Printing: 7-10 business days.
Displays/Signage: 7-10 business days.
We can rush most products if needed, just ask.
IS RGB OR CMYK BETTER FOR PRINT?
As a rule of thumb, the RGB mode is most suitable for digital designs, whereas CMYK is commonly used for print products. We require all printing, signage, and promotional products to be in CMYK format.
WHAT IS THE BEST ARTWORK FORMAT TO PROVIDE?
To ensure the best possible quality for your project, we request that you provide your artwork files in either eps, pdf, or ai file format, with vector outlines. For print, signage, and digital printing, we recommend using files with a minimum resolution of 300dpi for optimal results.
WHY IS VECTOR ARTWORK BEST FOR APPAREL?
Using Vector Artwork enables you to adjust the size of your graphic without sacrificing its original quality. On the other hand, if you attempt to resize a non-vector format such as JPEG, PNG, or GIF, the image may become pixelated and appear jagged when printed. Vector Artwork is the best way to ensure that your logo is presented at its highest possible quality.