GENERAL QUESTIONS
What type of files should I send?
We recommend saving as a PDF file. You may also send the file in the following types: JPG, JPEG, TIF, TIFF, and EPS.
We prefer that you send PDF with embedded or outlined fonts. PDF files are easier to handle and will likely speed up your turn-around. Remember to flatten your files before uploading.
For Roll Labels, we recommend designing:
Vector files (e.g. EPS or PDF), 300 DPI or higher, and black (100% K)
What color mode should my files be?
Your designs should always start and finish in CMYK color mode.
If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.
What resolution should my file be?
Your artwork files should be at 300 dpi. Low-resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around.
How should I set up my bleed?
Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.
Please keep all text at least 0.125" inside the cut-line.
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The bleed for Standard Products is 0.125".
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The bleed for Booklets and Presentation Folders is 0.25".
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For Grand4mat Products, please see the G4Mat FAQs for individual substrate guides.
Can I submit a front and back in the same file?
We only except seperate files for each side of your job. Please note, if you send us both sides on the same artwork your job will not print correctly.